Send one email to everyone registered for an event, or download the list of registrations as a CSV file.

Before you start

  • The event must be published. Email attendees and Export do not show on a draft or a cancelled event.
  • Email attendees is greyed out until at least one person has registered.

Steps

To email attendees:

  1. Go to Events and open the event.
  2. Click Email attendees.
  3. Enter a Subject and a Message. Leave a blank line between paragraphs.
  4. Click Send.

To export registrations:

  1. Go to Events and open the event.
  2. Click Export. A CSV file downloads.

What happens next

The email goes to everyone currently registered who has an email address. Your organization's name is added at the end of the message. When it has gone, you see how many it was sent to, how many have no email address, and how many failed.

The export holds everyone currently registered, sorted by surname. Its columns are Name, Email, Standing, Level, Ticket, Price, Tax, Total, Paid, Checked in, Notes and Table. Cancelled registrations are not included. When the file is ready you see Exported. The export has been recorded in the audit log.

An Org admin can see each send and export in Organization Settings → Audit log, as Sent a bulk message or Exported records.