Only an Org admin can revoke a renewal link, and only while it is Live.

  1. Open the member record and find the Renewal link panel.
  2. Click Revoke link.
  3. Type a Reason of at least 5 characters. It is recorded in the audit log.
  4. Click Revoke link to confirm.

You see "Renewal link revoked." The link stops working everywhere it has been sent or forwarded, along with any printed code and anyone signed in from it. The panel shows Revoked and says "The next notice will carry a new one."

Anyone who opens the old link is told it is no longer in use and that a new one will come with the next notice.

To get a new link to the member now, go to Renewals and choose Send notice from the … menu on their row, or Print notice with code to post one.

Staff are never shown the link itself, only its state. A link that has been Used to renew or has Expired cannot be revoked, and Org editors do not see the Revoke link button.